Frequently Asked Questions (FAQ)
General Information
What is Bella Hideaway?
Bella Hideaway is a spacious private villa located in East London, Eastern Cape, South Africa. It offers confortable accomodation for families, groups, business travelers and holidaymakers looking for a peaceful coastal retreat.
Where is Bella Hideaway located?
Bella Hideaway is located at:
169 Kalashe Drive, East London, Eastern Cape, South Africa, 5201.
How many guests can the villa accomodate?
The villa accomodates up to 8 guests, making it ideal for families, friends and group getaways.
Booking & Availability
How do I book my stay?
You can make a reservation directly through our website by checking availability and selecting your preferred dates.
Can I inquire about a booking before reserving?
Yes. Feel free to contact us through our contact form, email or phone for any booking-related questions.
Can I modify or cancel my booking?
Booking modification and cancellation policies depend on the terms agreed upon at the time of reservation. Please contact us directly for assistance.
Do you offer long-stay discount?
Please contact us directly regarding extended stays, special offers, or group bookings.
Check-in & Check-out
What are the check-in and check-out times?
Check-in and check-out times will be confirmed with your booking details. If you require an early check-in or late check-out, please contact us in advance and we will do our best to accomodate your request.
Is self-check-in available?
Please contact us before arrival to receive the appropriate check-in instructions.
Facilities & Amenities
Does the villa have Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available for guests.
Is there a swimming pool?
Yes, guests have access to a private swimming pool during their stay.
Is parking available?
Yes, free private parking is available on the property.
Does the villa have a kitchen?
Yes, the villa includes a fully equipped kitchen for self-catering convenience.
Are bed linen and towels provided?
Yes, towels and bed linen are provided for guests.
Is there a washing machine?
Yes, washing facilities are available at the property.
Location & Surroundings
How far is the beach?
Cove Rock beach is within distance from the property, making Bella Hideaway an excellent choice for beach lovers.
How far is the airport?
East London Airport is located approximately 6 km from the villa.
Are there any attractions nearby?
Yes. Guests can enjoy nearby beaches, nature, scenic coastal views, golf facilities, and several local attractions within East London.
House Rules
Are parties allowed?
Please contact us before booking if you intend to host an event, celebration or gathering.
Is smoking permitted?
Smoking policies may vary. Please follow the house rules provided before your arrival.
Are pets allowed?
Please contact us directly regarding pet-friendly accomodation options.
Can children stay at the villa?
Yes, Bella Hideaway is suitable for families and children.
Safety & Security
Is the property secure?
Yes, Bella Hideaway is located in a secure and peaceful area, providing guests with a comfortable and relaxing stay. Guest reviews frequently mention the safety of the location.
Who can I contact during my stay?
Our team is available to assist with questions or concerns during your visit.
Contact Us
How can I reach Bella Hideaway
Phone/WhatsApp: +27 67 683 5376
Email: bellahideaway@gmail.com
Address: 169 Kalashe Drive, East London, Eastern Cape, South Africa, 5201
Still have Questions?
We're here to help. If you can't find the answer you're looking for, please contact us and we'll be happy to assist you.